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Dolphin



CONDITIONS OF BOOKING

  1. ALL PITCHES MUST BE PRE-BOOKED ie NO "ON SPEC" ARRIVALS WHO DO NOT HAVE THE ACCESS CODE THROUGH THE ENTRANCE BARRIER.
  2. A £40.00 PER WEEK DEPOSIT IS PAYABLE ON BOOKING BY CREDIT / DEBIT CARD ONLY AND IS NON-REFUNDABLE - PLEASE NOTE THAT WE DO NOT TAKE CHEQUES.
  3. FINAL BALANCE PAYMENTS ARE DUE NO LATER THAN 28 DAYS BEFORE ARRIVAL ( DATE SHOWN ON THE BOOKINGS CONFIRMATION ) AND THE FINAL BALANCE RECEIPT THEN FORWARDED BY EMAIL.
  4. BALANCE PAYMENTS ARE NON-REFUNDABLE WITHIN 28 DAYS OF ARRIVAL DATE.
  5. DURATIONS CANNOT BE SHORTENED OR TRANSFERRED AFTER THE BALANCE HAS BEEN PAID.
  6. PITCH NUMBER MAY BE ALTERED ON ARRIVAL AT THE PROPRIETOR'S DISCRETION, PARTICULARLY FOR SHORT DURATION BOOKINGS OF LESS THAN ONE WEEK.
  7. WE MUST BE MADE AWARE OF ANY AMENDMENTS TO YOUR INITIAL BOOKING BEFORE ARRIVAL ie. AN INCREASE IN PARTY MEMBERS, INCLUSION OF DOGS etc.
  8. DUE TO A VERY LIMITED NUMBER OF PITCHES LARGE ENOUGH TO ACCOMMODATE A SECOND VEHICLE, WE MUST BE MADE AWARE OF ANY SECOND CARS WHEN THE INITIAL BOOKING IS MADE TO ENSURE THAT A SUITABLE PITCH WITH A LARGER PARKING AREA IS ALLOCATED.
  9. DURING PEAK SEASON WHEN THE SITE IS FULL TO CAPACITY WITH OUR OWN CUSTOMERS, WE CANNOT ACCOMMODATE DAY VISITORS INTENDING TO JOIN CUSTOMERS ALREADY ON SITE.
  10. MAXIMUM OF 5 PEOPLE PER PITCH.
  11. MAXIMUM TENT SIZE 7M LONG X 6M WIDE.
  12. GAZEBOS BY PRIOR ARRANGEMENT ONLY AT AN ADDITIONAL COST.

 

SITE RULES

  1. CHILDREN UNDER THE AGE OF 8 MUST BE ACCOMPANIED BY AN ADULT AT ALL TIMES IN THE SHOWER BLOCK.
  2. 5 MPH SPEED LIMIT ON SITE AT ALL TIMES (this includes bicycles)
  3. DUE TO SERIOUS ACCIDENTS INVOLVING YOUNGER CYCLISTS PARENTS ARE ASKED TO SUPERVISE THEIR CHILDREN AT ALL TIMES AND ENSURE THAT CYCLE HELMETS ARE WORN AT ALL TIMES (we are not responsible for any injuries incurred on site).
  4. ADULT CYCLISTS MUST ABIDE BY THE 5 MPH SPEED LIMIT AT ALL TIMES AND NOT USE THE ROAD AS A RACE TRACK- FAILURE TO DO SO WILL RESULT IN A BAN ON THE USE OF THEIR BICYCLE ON SITE.
  5. PARENTS ARE HELD FINANCIALLY RESPONSIBLE FOR ANY DAMAGE CAUSED TO CUSTOMERS PROPERTY AND ANY ON-SITE FACILITIES BY THEIR CHILDREN.
  6. ANTI-SOCIAL BEHAVIOUR WILL NOT BE TOLERATED ON SITE AT ANY TIME FROM ADULTS OR THEIR CHILDREN.
  7. PARENTS WILL BE HELD RESPONSIBLE FOR THE ACTIONS AND CONDUCT OF THEIR CHILDREN WHILST ON SITE.
  8. BALL GAMES IN BALL-PARK FIELD ONLY - NOT BETWEEN TENTS AND CARAVANS.
  9. NO DUMPING OF GAS BOTTLES, CAR/LEISURE BATTERIES, AWNINGS/POLES, TELEVISIONS, FRIDGES, PICNIC TABLES, MICROWAVES, MATTRESSES, ETC. IN THE REFUGE AREA (cctv is now in place to monitor this).
  10. GENERATORS CANNOT BE USED ON SITE

 

STRICT CONDITIONS REGARDING DOGS

  1. DOGS MUST BE KEPT ON A SHORT LEAD AT ALL TIMES ANYWHERE ON SITE .
  2. DOGS ARE NOT TO BE LEFT UNATTENDED ON SITE WHILE OWNERS ARE OFF SITE.
  3. OWNERS ARE RESPONSIBLE FOR CLEANING UP AFTER THEIR DOG.
  4. FOR HYGIENE PURPOSES, DOGS ARE NOT ALLOWED IN THE SHOWER BLOCK OR CHILDREN'S PLAY PARK.
  5. ADULTS NOT CHILDREN TO BE IN CONTROL OF THEIR DOG, WHEN EXERCISING OR WALKING THE DOG ON THE SITE.
  6. THE BALL PARK IS NOT A DOG EXERCISE AREA AS CHILDREN PLAY IN THIS PARK.
  7. DOGS THAT CONTINUALLY BARK WILL NOT BE TOLERATED ON THIS SITE.

Please be aware that owners not abiding by the above conditions will have to remove the dog/dogs from site-we have local boarding kennel numbers available in reception

PLEASE NOTE:

WE APOLOGISE FOR THE SEVERITY OF CERTAIN CONDITIONS, BUT UNFORUNATELY, DUE TO PREVIOUS INCIDENTS INVOLVING UNREASONABLE BEHAVIOUR AND INCONSIDERATION TOWARDS OTHER CUSTOMERS WHILST ON SITE, WE NOW FIND IT NECESSARY TO EMPHASISE THAT SUCH BEHAVIOUR WILL NOT BE TOLERATED.

THE PROPRIETORS RESERVE THE RIGHT TO EXPEL ANY PERSON OR PERSONS AND THEIR BELONGINGS FROM THE SITE FOR NOT COMPLYING WITH THE ABOVE CONDITIONS OR IF FOUND CAUSING ANY DAMAGE, UNNECESSARY NOISE OR NUISANCE.


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